Disabled Better Business Bureau

Better Business Bureau  http://www.la.bbb.org/BusinessReport.aspx?CompanyID=49501

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Los Angeles, Orange, Riverside, and San Bernardino Counties of Southern California

     
 
   
BBB Reliability Report for
Electropedic Beds
   
      A BBB Accredited business since 09/27/1989
     
   
     
   
     
 
Company Profile
Electropedic Beds
907 North Hollywood Way
Burbank, CA 91505
Phone: (800) 233-7382
Fax: (818) 953-7421
 http://www.electroease.com
Contact: Lloyd Kraus - President
Business Start Date: 1/1/1964
Company ID: 49501

Nature of Business:
This company's business is the sale of matresses, bedding products and related items.

 
 
Complaint Experience
Bureau Summary and Analysis of customer complaints and company responses:

Our complaint history for this company shows that the company responded to and gave proper consideration to most complaints. However, one or more complaints are unresolved meaning the company failed to properly address the complaint allegations or their response was inadequate.  



 
 
Accreditation
This company has been accredited since 09/27/1989 and we are satisfied that it honors its commitment. The company has agreed to uphold our accreditation standards, which include a commitment to act in accordance with ethical business practices and to respond to customer complaints.

 
         
BBB Comments and Analysis
Bureau's Comments and Analysis of Company's Business:

We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company.  

 
 
Customer Reviews and Rating
Do you want to see what other consumers have to say about this company? Click on the link below to view customer reviews or to post your own review.



 
 
Government Actions
We know of no government action taken against this company.  

 
         
Licensing
Agency:
 
License Number:  
Status:  
 
We know of no licensing or registration requirement for companies engaged in this company's stated type of business.

> View All Licenses

 
 
Complaint Closing Statistics
The following grid displays the number and responses to complaints over the last 36 months:

 
No. of Cmpl Type of Response
0 Making a full refund, as the consumer requested
0 Making a partial refund
3 Agreeing to perform according to their contract
0 Refusing to make an adjustment
0 Refuse to adjust, relying on terms of agreement
0 Unanswered
0 Unassigned
3 Total
 
Other Considerations
We know of no other matter or practice relating to this company that may assist you in your consideration of this company.  

 


 
Advertising Review
No questions about the truth of this company's advertising has come to our attention.  

 
         
Additional Company Information
Additional DBAs Additional Addresses Additional Phone Numbers
Additional Contacts Additional Websites Additional Fax Numbers
     
         
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Company
Rating 		  Our opinion of what this rating means:
An extremely high rating. The condition that lowers this grade from A+ is not what we believe to be a significant one.
A